Frequently asked questions
What is the return policy?
My goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let me know and I'll do my best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
I will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
UK Orders:
Shipped Second Class within 3 working days.
International & EU Orders:
For faster delivery and tracking, I only offer Tracked & Signed shipping option at checkout.
Please note: While I do my best to ensure your order arrives safely, I cannot be held responsible for delays, damage, or loss caused by postal services. However, I will assist with claims and provide replacements if needed.
Where are your products manufactured?
My products are produced by local UK based suppliers. I carefully select manufacturing partners who use eco-conscious materials to ensure all products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the combined weight of items in your order. You will always know the shipping price before you purchase.